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Customer Experience Advisor

Leeds Permanent £24,000 - £25,000 per year View Job Description
Michael Page have just registered a new exciting Permanent Customer Experience Advisor Position in Leeds to work for a reputable Legal Business with lots of exciting plans for 2025!If you are looking to join a company which will invest in you from day one provide the best training and progression plan then this could be the role for you!Please apply now for an immediate interview!
  • A new exciting Permanent Customer Experience Advisor Position in Leeds!
  • To work for a reputable and progressive Law Firm!

About Our Client

Michael Page have just registered a new exciting Permanent Customer Experience Advisor Position in Leeds to work for a reputable Legal Business with lots of exciting plans for 2025!

If you are looking to join a company which will invest in you from day one provide the best training and progression plan then this could be the role for you!

Please apply now for an immediate interview!

Job Description

As a Customer Experience Advisor you will be supporting clients that are going through the remortgage process handling a variety of enquiries ensuring these are resolved promptly and efficiently alongside towards service level agreements.

You will be handling a high volume of calls mainly inbound and will be working alongside a team of caseworkers to chase up documentation and information required for the file.

The role will be working in a busy contact centre based environment ensuring the remortgage process is as smooth as possible and the highest level of support is provided!

The Successful Applicant

Previous customer service experience this could be from a range of backgrounds

Able to work in a demanding and busy environment

Excellent communication skills and a confident telephone manner

Able to work under pressure and towards set timescales

An excellent team player

What's on Offer

Salary of £24000+ reputable business within the Legal Sector+ full training provided+ excellent progression and development plan for all employees+ Leeds City Centre+ superb offices and facilities+ excellent team and environment+ no shift patterns or weekends+ good benefits+ progressive and reputable business within a fantastic name within their market+ immediate interview available

Contact
Emma Gillard
Quote job ref
JN-022025-6664057
Phone number
+44 113 243 7726

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Leeds
Contract type
Permanent
Consultant name
Emma Gillard
Consultant phone
+44 113 243 7726
Job reference
JN-022025-6664057