Save Job Back to Search Job Description Summary Similar JobsGlobally recognised businessHybrid workingAbout Our ClientThis is an exciting opportunity to join a growing company operating within the FMCG sector. The company is focused on providing exceptional service to its clients and prides itself on fostering innovation and efficiency in its operations.Job DescriptionLog and file all customer questionnaires from reception to completion, including customer portal requestsMaintain clear communication with the customer, the sales manager and other business partners during the completion process of questionnaires and queries to manage prioritiesComplete customer questionnaires within the agreed lead time and coordinate with other departments to obtain information needed for customersRespond to customer short queries related to regulatory, food safety, quality and CSR/ESG mattersSupport Continuous Improvement program initiativesThe Successful ApplicantA successful Customer Documentation Specialist should have:Great understanding of Quality requirements and standards in the food industry (ISO, HACCP, BRC, GFSi, etc.)Experience within a Quality, Technical or R&D role in the Food Industry would be desirableIT literate with proficiency in Microsoft Office applications. Especially proficient in ExcelExperience working with retail online specification systems desirable (QADEX, Hamilton Grant etc.)Understanding of food ingredients and their functionalitiesFood labelling / Food legislation training or understanding is essential.Able to handle changes in prioritiesAbility to work under pressure to tight timelinesBasic knowledge of Chemistry would be useful along with numerical confidence.What's on OfferFor the successful Customer Documentation Specialist:Personal growth, including training and development opportunitiesHealth Cash PlanSubsidised gym membershipDiscretionary bonusAccess to flexible pay with AslanContactGeorge AdlingtonQuote job refJN-082025-6810644Phone number+441622604512Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationAylesfordContract typePermanentConsultant nameGeorge AdlingtonConsultant phone+441622604512Job referenceJN-082025-6810644
