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CRM Officer

West London Permanent £34,000 - £37,000 per year View Job Description
A University in London is looking for a CRM Officer to join their marketing and student recruitment team on a full time basis. The CRM Officer will be a creative content writer producing engaging email communications for the University, whilst being a technically savvy CRM specialist using Dynamics 365 for campaign delivery, segmentation and user journey tracking.
  • CRM and creative email marketing role based in West London
  • Hands on Dynamics 365 CRM position

About Our Client

Our client is a University in London which prides itself on it's student experience and graduate employability success.

They are a collaborative marketing and student recruitment team with on site working full time.

Additional excellent Higher Education benefits available.

Job Description

  • Create engaging email communications to be delivered to prospective students, applicants and offer holders.
  • Use of Microsoft Dynamics 365 (CRM) for campaign delivery, segmentation and customer journey tracking.
  • Evaluating ongoing campaigns, drawing data from Dynamics 365 and managing large data sets in Excel.
  • Supporting the busy clearing period in August in order to maximise their student recruitment targets.
  • Working collaboratively with the Manager and wider team.

The Successful Applicant

  • Excellent knowledge and demonstrable usage of CRM systems e.g. Microsoft Dynamics 365, Salesforce, Hubspot or relative CRM.
  • Demonstrable experience with email marketing, user journeys and segmentation.
  • Excellent writing skills, with the ability to create engaging content to be sent out via email communications.
  • Excellent data management skills, with the ability to manage large data sets on Excel and analyse the data to make informed decisions.
  • Able to work full time on site and be available for wider department needs e.g. Open days (with time back in lieu).

What's on Offer

  • £34,000 - £37,000 per annum.
  • Full time contract.
  • On site role.
  • Additional HE benefits.
  • Role progression and development.
Contact
Lauren Messias
Quote job ref
JN-042025-6709279
Phone number
+44 207 269 2261

Job summary

Job function
Marketing & Agency
Subsector
CRM Agencies
Sector
Not For Profit
Location
West London
Contract type
Permanent
Consultant name
Lauren Messias
Consultant phone
+44 207 269 2261
Job reference
JN-042025-6709279