CRM Executive

Solihull Permanent £30,000 - £31,000 per year View Job Description
This role involves a CRM Executive who will be responsible for executing CRM strategy and managing customer communication across various digital platforms out of their Solihull offices.
  • Buzzing retail customer with YoY Growth
  • Huge career development opportunities

About Our Client

Our client is a well-established, retail giant in the UK. With a workforce of over 10,000 employees, they have a prominent presence in the retail market. The company is committed to delivering the best customer service and offers a diverse range of products.

Job Description

  • Execute and develop CRM strategies to drive customer retention and loyalty.
  • Manage customer communication across various digital platforms.
  • Utilize data-driven insights to enhance customer experience.
  • Coordinate with the digital team to optimize campaigns.
  • Monitor and report on CRM campaign performance.
  • Ensure compliance with data protection regulations.
  • Contribute to the overall digital strategy.
  • Support in the development of the customer journey strategy.

The Successful Applicant

A successful CRM Executive should have:

  • A degree in Marketing or a related field.
  • Proficiency in CRM software and digital marketing tools.
  • Strong analytical skills to derive insights from data.
  • Experience in email marketing and customer segmentation.
  • Knowledge of data protection regulations.
  • Ability to commute to their Solihull offices 3 days a week

What's on Offer

  • An estimated annual salary range of £30k
  • Benefits package including pension and healthcare.
  • A culture that values collaboration and innovation.
  • Opportunity to work in an established company within the retail industry.
  • Chance to contribute to the company's digital marketing strategy.


Contact
Nav Shoker
Quote job ref
JN-102024-6564573
Phone number
441216346994

Job summary

Job function
Digital
Subsector
Email & eCRM
Sector
Retail
Location
Solihull
Contract type
Permanent
Consultant name
Nav Shoker
Consultant phone
441216346994
Job reference
JN-102024-6564573