Credit Controller

The Credit Control role is initially a temporary role and will be Hybrid working- 3 days per week in Didsbury office/2 remote. Reporting to the Credit Control Manager Key responsibilities will include:

• Manage relationships with commercial colleagues and internal/external customers
• Drive continuous improvement within an environment of strong internal control and excellent customer service
• Dealing with internal queries with regards to payments, ensuring customers pay on time
• Managing the collection of all payments in a timely manner
• Regularly contact with customers to ensure all relevant debts are managed via email/phone and are managed as efficiently and effectively as possible
• Running daily reports i.e. DD, overdue report, cash forecast and credit risk etc.
• Support the Sale Ledger department with customer queries and resolutions
• Ensure ledgers are kept tidy and clear downs performed to ensure credit balances are allocated where appropriate
• Assist with workload priority of the Credit Control Team accordingly
• Timely management of escalated queries, including the effective administration of individual queries across the team
• Downloading bank statements daily from multiple banks in multiple currencies
• Manage your own portfolio of accounts, posting daily cash and ensuring outstanding debts are collected in line with company policy