Credit Control

Data Management: Working closely with our Credit Control Manager to ensure all customer details are correct and inputted into the accounts system.

Query Handling: Deal with account-level queries and disputes effectively, maintaining high quality in all scenarios and escalating to our Credit Control Manager as required.

Account Management: Basic reconciling of accounts.

Invoicing: Adding PO numbers and re sending copy invoices.

Trade Journals: Marking up trade journals for invoicing.

Customer Liaison: Actively liaising with customers to ensure payment is going to be made.

Debt Collection: Collecting debts under the instructions of our Credit Control Manager and in accordance with company policy. Proactively working through aged debtor lists to highlight potential problem customers.

Strong Output: Ensure high levels of care and customer satisfaction regarding the sector.

Admin Support: Support with any other daily tasks as guided by our Credit Control Manager, to ensure the functionality and coordination of the department's activities.