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Concierge

London Permanent £35,000 - £40,000 per year View Job Description
This role requires an enthusiastic and professional Concierge to join the Hospitality & Leisure team, providing exceptional service in the Hospitality and Leisure department located in London.
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  • Opportunity to work in the Luxury Hospitality Industry.
  • To work in an inspiring, dynamic environment.

About Our Client

The company, operating in the Leisure, Travel & Tourism industry, is a globally recognised and Luxury hospitality chain. With over 5000 employees and branches in various major cities, it has established a reputation for its exceptional service and dedication to customer satisfaction. As a luxury 5-star hotel, they are dedicated to providing an exceptional level of service and creating unforgettable experiences for their guests

Job Description

  • Providing exceptional service to guests by addressing their service needs and requests promptly.
  • Ensuring all guest queries regarding the hotel and its facilities are correctly and politely answered.
  • Maintaining a high standard of professional appearance and conduct within the role.
  • Assisting guests with travel arrangements, restaurant bookings, and similar requests.
  • Maintaining an in-depth knowledge of the local area to provide advice and recommendations.
  • Fostering good relations with all guests through continuous customer interaction.
  • Collaborating with the Hospitality & Leisure team to ensure a seamless guest experience.
  • Adhering to all company policies, procedures, and standards.

The Successful Applicant

A successful 'Concierge' should have:

  • Proven experience in a similar role within the luxury hospitality industry.
  • A strong commitment to providing exceptional customer service.
  • Excellent communication skills.
  • A thorough understanding of the Leisure, Travel & Tourism industry.
  • Strong knowledge of the local area.
  • Ability to work well within a team environment.
  • Flexibility to work various shifts, including evenings and weekends.

What's on Offer

  • An estimated salary range of £35,000 - £40,000.
  • A positive and collaborative company culture.
  • Generous holiday leave.
  • Exceptional training and career progression opportunities.
  • A unique opportunity to work at a prestigious location in London.



Join our team and enhance your career in the Leisure, Travel & Tourism industry. We encourage all applicants who believe they could thrive as a Concierge in our dynamic environment to apply.

Contact
Maliha Bokth
Quote job ref
JN-012025-6640174
Phone number
+44 207 269 2239

Job summary

Job function
Business Support
Subsector
Receptionist
Sector
Leisure, Travel & Tourism
Location
London
Contract type
Permanent
Consultant name
Maliha Bokth
Consultant phone
+44 207 269 2239
Job reference
JN-012025-6640174