Save Job Back to Search Job Description Summary Similar JobsAre you looking for a fast-paced, dynamic and rewarding role?Do you have experience working in credit control/collections/debt recovery?About Our ClientWith career progression opportunities, supportive work culture, and a competitive benefits package, this is an excellent chance to advance your career in a dynamic, tech-driven environment.Job DescriptionProviding first-class customer service relating to resolving any non/under-paying customersManaging cases of high value accounts in arrears across a range of circumstancesDealing with high-volumes of outbound and inbound calls, creating bespoke letter and email content with high levels of care, awareness and accuracyBuilding positive relationships with their merchants in order to achieve positive outcomeNegotiate, implement and execute positive solutions with the Merchants circumstances in mind, while balancing the best interests of the businessWork with a wide range of teams within the company to understand, strategise and implement the most appropriate course of action for each accountWorking closely with Team Leaders and Collections & Recoveries Management to help review and develop the wider recovery strategiesThe Successful Applicant1+ years experience within Credit Control/Collections/Debt RecoveryHighly reliable, organised and adaptableStrong communication and negotiation skillsExcellent attention to detailTeam-player mindsetEntrepreneurial attitude with a strong work ethicWhat's on OfferExcellent discretionary bonus scheme - up to £10,000 per annum split over quarterly payments in line with performanceHybrid working option once probation is passedFree, on-site gymStock optionsEAP with health assuredDeliveroo allowance if working late in the officeEnhanced maternity and paternity leaveModern and sophisticated office space in central LondonPrivate medical insurance via vitalitySubsidised lunch via FeedrOpportunity to work for an award-winning FintechMonthly socials & team activitiesContactJaz TrotmanQuote job refJN-022025-6680334Phone number+44 118 933 7037Job summaryJob functionBanking & Financial ServicesSubsectorAccountancy & FinanceSectorFinancial ServicesLocationLondonContract typePermanentConsultant nameJaz TrotmanConsultant phone+44 118 933 7037Job referenceJN-022025-6680334
