Client Services Officer

City of London Permanent £35,000 - £40,000 per year View Job Description
The Client Services Officer role involves managing client accounts and ensuring the efficient processing of payments and transactions while developing and maintaining key relationships. The successful candidate will contribute to the operational success of the Client Services department, enhancing processes and driving client satisfaction.
  • Join an award-winning team where you can grow and thrive.
  • Global FX firm with a long-standing reputation for excellence

About Our Client

The client is an award-winning financial services firm listed on the London Stock Exchange, with a global presence and a reputation for rapid growth and innovation.

Job Description

  • Identify and act on opportunities to enhance client servicing needs.
  • Oversee all aspects of the client journey, from pre-account submissions to ongoing account management.
  • Manage business operational projects and ensure strict adherence to processes and procedures.
  • Develop and maintain relationships with banking counterparties and internal stakeholders.
  • Ensure timely processing of payments and adherence to Service-Level Agreements.
  • Contribute to system and process improvements within the department.



The Successful Applicant

The ideal Client Services Officer candidate will have some experience in financial services, with strong time management, communication, and client service skills. They will be proactive, diligent, and able to thrive in a challenging environment, with the ability to adapt to new challenges and work effectively as part of a team.

What's on Offer

The successful Client Services Officer will receive a competitive salary, private healthcare from day one, life-changing equity opportunities, and access to a range of benefits including a cycle-to-work scheme, quarterly team celebrations, sponsored learning and development. They will have the opportunity to work in the City of London in a state-of-the-art office with a gym and free bar for Friday drinks.

Contact
Felix Marufu
Quote job ref
JN-102024-6569881
Phone number
+44 207 645 1441

Job summary

Job function
Banking & Financial Services
Subsector
Operations / Middle Office - Banking / Securities
Sector
Financial Services
Location
City of London
Contract type
Permanent
Consultant name
Felix Marufu
Consultant phone
+44 207 645 1441
Job reference
JN-102024-6569881