Back to search

Client Services Co-ordinator

Widnes Permanent £31,000 - £35,000 per year View Job Description
The Client Services Co-ordinator role is essential for ensuring seamless customer interactions within the energy & natural resources sector. You will manage client queries, coordinate services, and contribute to delivering a high standard of customer support.
  • Solid Progression Opportunity.
  • Hybrid Working Structure.

About Our Client

This position is with a company that is a large organisation in the energy and natural resources sector. With a significant presence in the UK, it has a well-established customer service department committed to delivering first-rate service to its valued customers.

Job Description

  • Monitor contractors for biomass delivery performance.
  • Ensure compliance with quality, schedule, and contracts.
  • Implement fuel quality checks and sampling processes.
  • Visit suppliers regularly for analysis and feedback.
  • Coordinate deliveries with ops, logistics, and hauliers.
  • Align plans with demand, storage, and blending needs.
  • Track KPIs like tonnage, quality, disruptions, and performance.
  • Report data to drive improvements and resolve issues.
  • Identify supply risks (weather, logistics, quality).
  • Develop contingency plans to maintain fuel flow.

The Successful Applicant

A successful Client Services Co-ordinator should have:

  • Strong understanding of relationship and contract management.
  • Excellent relationship management and communication skills.
  • High level of analytical ability and attention to detail.
  • Capable of working independently as well as collaboratively within cross-functional teams.

What's on Offer

  • An estimated salary range of £31,000 to £35,000 per annum, depending on experience.
  • A permanent role with growth opportunities within the energy & natural resources industry.
  • A supportive and collaborative work environment.
  • Generous holiday leave and additional employee benefits.
Contact
Hannah Martinez
Quote job ref
JN-052025-6748676
Phone number
+44 151 255 3776

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Widnes
Contract type
Permanent
Consultant name
Hannah Martinez
Consultant phone
+44 151 255 3776
Job reference
JN-052025-6748676