Save Job Back to Search Job Description Summary Similar JobsThis opportunity provides genuine prospects for long-term career progressionTop 100 Accountancy firmAbout Our ClientThis Top 100 accountancy practice is a great place to work, forward thinking in terms of services, people and the information technology used across the practice. Newly refurbished offices and free parking.Job DescriptionExciting opportunity for a client services director to work alongside existing directors in a modern office environment with a small, but growing team.Taking over an existing portfolio varied SME and personal tax portfolio and seeking to build from that base if desired.Building and maintaining strong relationships with new and existing clientsJoint responsibility for managing the team with potential to grow the team over time.Develop, retain and motivate junior members of staff and assist in the management of the team on a day-to-day basisLead, mentor, and act as role model for junior team membersProactively monitor and help to resolve people issues, provide constructive input to colleagues, identify and act upon own and team training and development needs, provide support to career planning of team membersProactive management of budgets, fees targets, WIP and debtorsAdvising on an array of practice queries when necessaryAct as main points of contact within the office for clients, keeping them informed of progress in relation to all aspects of service delivery and maintaining regular contact with themReview work completed by junior team members and resolving all issuesAbility to multi-task and complete assignments within time constraints and set deadlinesWorking and liaising with colleagues in other offices/departments as necessary to provide high quality client serviceKnowledgeable of the firm's services and able to cross-sell those services into the client baseThe Successful ApplicantACCA/ACA qualified or equivalentHave proven experience of working in a practice environmentExperience in managing a client portfolioHave a proven track record of establishing and maintaining strong client relationshipsHave a proactive approach to problem-solving and delivering client solutionsBe a motivated individual and able to work alone or as part of a teamThe ability to take responsibility and use own initiative to resolve problems and issuesAbility to communicate clearly with colleagues and clients at all levelsStrong organisation and planning skills and attention to detailThe ability to positively embrace changes and new challengesWhat's on Offer36 days holiday inclusive of bank/public holidays and Christmas closureBonus schemeOption to buy/sell a maximum of 5 days holidayFlexible workingEmployee assistance programme (which includes; Life support, Legal information, Bereavement support, Medical Information, CBT & Managerial Support).Pension scheme - 5% employer contributionLife assurance cover (4 x annual salary)Option of salary sacrifice pension schemeEnhanced maternity/paternity/shared parental payEnhanced sick payRecruitment Referral schemeClient Referral schemePaid volunteer time and an annual charitable donation on your behalfLong service enhancements to employer pension contribution and holiday entitlementCompany wide social daysFree tea, coffee, juice and fruitBright Exchange staff discountsEye testsQuarterly team budget £10 per person for socials/mealsPayment of annual subscription feesDress for your diaryOpportunity to attend networking eventsAccess to electric car schemeCycle to work schemeLong service awards - additional days holiday at 5 and 10 years (up to a maximum of 38 days)Long service awards - additional 1% employer pension contribution at 5 and 10 years (up to a maximum of 7%)ContactKatie Baxter (nee Carew)Quote job refJN-012025-6655829Phone number+44 161 829 0439Job summaryJob functionAccountingSubsectorCommercial & AnalysisSectorBusiness ServicesLocationNorthwichContract typePermanentConsultant nameKatie Baxter (nee Carew)Consultant phone+44 161 829 0439Job referenceJN-012025-6655829
