Associate Client Services Officer

City of London Permanent £35,000 - £35,000 per year View Job Description
The Associate Client Services Officer is a dynamic role where you will manage client accounts, oversee transactions, and enhance operational efficiencies in a fast-paced financial environment. You will play a critical role in maintaining high service standards and driving client satisfaction.
  • Join a fast-paced, award-winning financial services firm
  • Access a comprehensive benefits package

About Our Client

The client is a highly respected FTSE 250 financial services firm operating globally across over 40 countries. Known for its rapid growth and commitment to people and culture, the company provides world-class services to a high-quality client base, backed by esteemed international investors.

Job Description



The Associate Client Services Officer will:

  • Identify opportunities to enhance client servicing.
  • Manage client accounts throughout their lifecycle, from pre-account submissions to ongoing support.
  • Drive operational projects and ensure adherence to processes and Service-Level Agreements (SLAs).
  • Foster and maintain key relationships with clients, banks, and internal stakeholders.
  • Collaborate with internal teams to resolve queries and improve processes.
  • Provide high-touch client service and ensure client efficiency.



The Successful Applicant

The ideal Associate Client Services Officer candidate will have some experience in financial services, strong time management skills, and a methodical approach to work. They will possess excellent communication and client service skills, demonstrate proactivity, and thrive in challenging environments. A team player with a strategic mindset and attention to detail, the candidate will excel at problem-solving and building trust with stakeholders.

What's on Offer

The opportunity to work in a modern work space based in the City of London, with an excellent Client Services team.

Contact
Felix Marufu
Quote job ref
JN-102024-6569881
Phone number
+44 207 645 1441

Job summary

Job function
Banking & Financial Services
Subsector
Operations / Middle Office - Banking / Securities
Sector
Financial Services
Location
City of London
Contract type
Permanent
Consultant name
Felix Marufu
Consultant phone
+44 207 645 1441
Job reference
JN-102024-6569881