Associate Client Services Officer

City of London Permanent £35,000 - £37,000 per year View Job Description
This is a dynamic Associate Client Services Officer role, where you will be responsible for managing client accounts and supporting operational excellence across multiple jurisdictions. You will work in a fast-paced environment, enhancing client service delivery and strengthening internal processes.
  • Exceptional career development opportunities
  • Supportive environment with benefits

About Our Client

The client is an award-winning financial services firm recognised for rapid growth and innovation across global markets. With a strong reputation and a diverse international client base, the company is committed to delivering both exceptional service and unrivalled career progression.

Job Description



The duties of the Associate Client Services Officer include:



  • Manage client accounts and support the end-to-end client journey


  • Identify opportunities to enhance client service and efficiency


  • Participate in operational projects and ensure compliance with internal processes


  • Liaise with internal departments to resolve queries and maintain strong communication


  • Adhere to service-level agreements and ensure timely processing of reviews


  • Build relationships with clients, banks, and internal stakeholders


  • Support and collaborate with Front Office teams both pre and post sale



The Successful Applicant

The ideal Associate Client Services Officer will have some experience within financial services, particularly in FX, payments, banking, or operations. They will be detail-oriented, proactive, and adaptable, with excellent communication skills and the ability to manage multiple tasks under pressure. Strong time management, a commercial mindset, and a team-player attitude are essential.

What's on Offer

The opportunity to work for a rapidly growing financial institution based in the City of London.

Contact
Felix Marufu
Quote job ref
JN-042025-6719971
Phone number
+44 207 645 1441

Job summary

Job function
Banking & Financial Services
Subsector
Operations / Middle Office - Banking / Securities
Sector
Financial Services
Location
City of London
Contract type
Permanent
Consultant name
Felix Marufu
Consultant phone
+44 207 645 1441
Job reference
JN-042025-6719971