Save Job Back to Search Job Description Summary Similar Jobs Opportunity to work in a team-oriented and supportive environment. Opportunity to work in a dynamic and fast-paced environment.About Our ClientOur client is a reputable housing association formed in July 2017 through the merger of two housing organizations and manages over 7,000 homes across the North of England.Job DescriptionManage technology infrastructure: Cloud services, physical hardware, storage, networks, telephony, firewalls, operating systems, email systems.Troubleshooting and problem resolution: Analyze and resolve issues using appropriate tools and techniques.Trend analysis: Ensure optimal infrastructure performance and recommend improvements.Cybersecurity: Maintain infrastructure security and align with best practices.Cloud configuration: Manage capacity and optimize usage.Vendor management: Oversee infrastructure development and upgrades, ensuring compliance with contracts.User account management: Manage accounts in Active Directory, SharePoint, Teams, Office 365.Project management: Lead technical projects within ICT and support business projects requiring IT input.Service Desk support: Assist Service Desk staff with training and issue resolution.Change control: Ensure infrastructure changes are tested, documented, and follow governance.IT documentation: Support maintenance of IT architecture documentation.Knowledge sharing: Contribute to IT knowledge base and promote sharing across IT and business.The Successful ApplicantMin qualification of Information Technology related HND (level 5) or equivalent through relevant training/experienceMinimum of 5 GCSEs including grade C (4) or above in English Language and Maths (or equivalent)Cloud maintenance/management - Azure platformO365 including Microsoft Teams & SharePointStrong knowledge of IT security practices, management, and toolsData security, retrieval, and access managementSystems analysis, requirements gathering, and technical specification creationExcellent diagnostic, problem-solving and trouble-shooting abilitiesTesting, deployment, and service transitionExperience of operating and maintaining infrastructure and application-level solutions in a complex IT environmentCloud service configuration and management - AzureGDPR (General Data Protection Regulation)Knowledge and experience of project management methods and practicesExperience of developing & managing relationships with suppliers and partnersDesirables :Capita Housing Management SystemProgress 4GLCisco MerakiWhat's on Offer36.25 hours per week (full time)SHPS Defined Contribution SchemeEmployer contributions up to 8%Life Assurance (4x annual salary)25 days per year plus bank holidaysIncreasing up to 30 days with five years' serviceUp to 13 days 'flexi leave' (discretionary) per year in addition to annual leaveHybrid Working PracticesInduction programme and ongoing personal developmentDiscretionary Corporate Performance Bonus SchemeStaff Savings SchemeSimply Health plan (on completion of probation)Discounted gym membership (part of Simply Health)Employee Assistance Programme (less than 3 years' service)Fresh Fruit Fridays * Long Service AwardsStaff ForumCycle to Work SchemeCompany Sick Pay SchemeFamily friendly policies with company pay schemesContactQuincy SunQuote job refJN-032025-6692776Phone number+442072692121Job summaryJob functionTechnologySubsectorApplications SupportSectorPublic SectorLocationWorkingtonContract typePermanentConsultant nameQuincy SunConsultant phone+442072692121Job referenceJN-032025-6692776Job NatureRemote
