- 12 month FTC with hybrid working in Central London
- Joining the growing housing market
About Our Client
This is a large-scale, not-for-profit organisation, employing thousands of people across the UK. They are dedicated to providing first-class services and support to their customers across London, by providing affordable housing.
Job Description
Key responsibilities:
- Providing face to face support to customers
- Liaising with contractors to resolve any issues raised by residents
- Acting as the main point of contact between the Aftercare and Defects teams
- Managing and updating client records
- Coordinating appointments and schedules
- Assisting with the preparation of reports and presentations
- Collaborating with other departments to ensure smooth operations
- Participating in staff meetings and training sessions
The Successful Applicant
A successful Aftercare Officer should have:
- Prior experience in an Aftercare role or similar
- Knowledge of Defects Management
- Strong organisational and multitasking skills
- Excellent communication and interpersonal skills
- Proficiency in MS Office applications
- Ability to work well in a team setting
- High level of discretion and understanding of confidentiality principles
- A proactive approach to problem-solving
What's on Offer
- A competitive annual salary of £30,000 - £37,000
- The flexibility of a hybrid work environment
- Opportunity to work in a supportive, not-for-profit environment
- Comprehensive training and development opportunities
Take this chance to become part of a committed and passionate team working towards meaningful goals. Apply today to join us in making a difference in our community.
Contact
Jess Hines
Quote job ref
JN-102024-6579623
Phone number
+442072692162
Job summary
- Job function
- Business Support
- Subsector
- Customer Services
- Sector
- Not For Profit
- Location
- City of London
- Contract type
- Temporary
- Consultant name
- Jess Hines
- Consultant phone
- +442072692162
- Job reference
- JN-102024-6579623
