Save Job Back to Search Job Description Summary Similar Jobs12 month FTC with hybrid working in Central LondonJoining the growing housing marketAbout Our ClientThis is a large-scale, not-for-profit organisation, employing thousands of people across the UK. They are dedicated to providing first-class services and support to their customers across London, by providing affordable housing.Job DescriptionKey responsibilities:Providing face to face support to customersLiaising with contractors to resolve any issues raised by residentsActing as the main point of contact between the Aftercare and Defects teamsManaging and updating client recordsCoordinating appointments and schedulesAssisting with the preparation of reports and presentationsCollaborating with other departments to ensure smooth operationsParticipating in staff meetings and training sessionsThe Successful ApplicantA successful Aftercare Officer should have:Prior experience in an Aftercare role or similarKnowledge of Defects ManagementStrong organisational and multitasking skillsExcellent communication and interpersonal skillsProficiency in MS Office applicationsAbility to work well in a team settingHigh level of discretion and understanding of confidentiality principlesA proactive approach to problem-solvingWhat's on OfferA competitive annual salary of £30,000 - £37,000The flexibility of a hybrid work environmentOpportunity to work in a supportive, not-for-profit environmentComprehensive training and development opportunitiesTake this chance to become part of a committed and passionate team working towards meaningful goals. Apply today to join us in making a difference in our community.ContactJess HinesQuote job refJN-102024-6579623Phone number+442072692162Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorNot For ProfitLocationCity of LondonContract typeTemporaryConsultant nameJess HinesConsultant phone+442072692162Job referenceJN-102024-6579623