Save Job Back to Search Job Description Summary Similar JobsInvernessA few rolesAbout Our ClientA leader in their fieldJob DescriptionThe role will involve working within our Appeals Team responding to written appeals for private parking charge notices.Analysing case by case data and collating the relevant written responseYou may also be required to operate a customer service phone line to provide advice on how to appealAble to prioritise tasks, work on own initiative and manage a busy workloadRequired to perform to KPI'sGood written communication skillsAccuracy and attention to detailComputer experience is requiredThe Successful ApplicantGreat written and verbal communication skillsSelf-motivation and an ability to manage your own workloadProblem solving and decision-making abilitiesAccuracy and strong attention to detailThe ability to work quickly and accuratelySound IT skills - using Outlook, Excel and WordWhat's on OfferPension schemeMonthly incentives29 days holiday (including bank holidays)Ongoing trainingFree On-Site ParkingRefreshmentsCompany Life Assurance PlanSmart Casual Dress CodeContactVictoria NatilloQuote job refJN-042025-6718242Phone number+44 131 243 2919Job summaryJob functionBusiness SupportSubsectorAdministratorSectorBusiness ServicesLocationInvernessContract typePermanentConsultant nameVictoria NatilloConsultant phone+44 131 243 2919Job referenceJN-042025-6718242