Account Manager

As an Internal Business Development Executive, you will play a crucial role in our sales team, focusing on generating and nurturing leads, building customer relationships, and closing sales over the phone. Your primary responsibilities will include:

• Prospecting and Lead Generation: Identify and reach out to potential customers through cold calls, emails, and follow-ups.
• Product Knowledge: Develop a deep understanding of our client's custodial furniture products to effectively communicate their features and benefits to potential customers.
• Customer Engagement: Build and maintain strong relationships with new and existing customers, providing excellent customer service and support.
• Sales Targets: Meet and exceed monthly and quarterly sales targets and KPIs.
• CRM Management: Accurately record all customer interactions and sales activities in the CRM system.
• Feedback: Provide valuable feedback to the marketing and product development teams based on customer interactions and market trends.

• Make outbound calls to potential and existing customers.
• Respond to incoming sales inquiries promptly and professionally.
• Conduct needs assessments to identify customer requirements and recommend suitable products.
• Prepare and send quotes, follow up on proposals, and close sales.
• Maintain up-to-date knowledge of product offerings, pricing, and promotions.
• Collaborate with the sales and marketing teams to develop and implement effective sales strategies.
• Participate in sales training and development programs to continuously improve skills and performance.