Account Manager - Pharmaceutical

• Build and maintain strong, long-lasting customer relationships with existing and potential accounts to drive revenue growth
• Identify opportunities to expand business by up selling, cross-selling, and introducing new solutions with core products across customer base
• Delivery exceptional customer service by fostering close customer engagement and building trust
• Actively promote the pharmaceutical portfolio via face-to-face meetings, virtual calls, seminars, and trade shows
• Stay informed about industry trends, competitor activities, and regulatory changes to anticipate customer and market needs while providing strategic insights to the management team
• Negotiate pricing, terms, and contracts with customers, ensuring profitability while maintaining superior customer service
• Initiate and manage projects as required to ensure we deliver on our financial plan
• Record all generated opportunities in CRM, ensuring pipeline is consistently updated and accurate
• Collaborate with cross functional internal teams (CER, Marketing, Product management, Technical team, Regulatory, QA) to develop and implement integrated solutions.
• Oversee forecasting and demand planning for assigned accounts.

The role requires frequent travels within Europe for face-to-face customer meetings, to attend conferences, seminars, and trade shows and to join internal meetings.