2nd/3rd Line Network Engineer

Birmingham Permanent £40,000 - £45,000 per year View Job Description
This is a fantastic opportunity to join a thriving technology business as they scale their in-house Networking team at their Birmingham head office. They are now recruiting for a 2nd/3rd Line Network Engineer to provide Helpdesk support to their ever-expanding customer base.
  • A 2nd/3rd Line Network Engineer to join a Technology business in Birmingham.
  • 2nd/3rd Line Networking | Cisco Meraki | HP | Aruba | VLAN | SD-WAN | DHCP | DNS

About Our Client

  • Michael Page are proud to be partnered with a key technology business who have grown significantly to become a central player within the IT solutions space.
  • They have been providing expert IT services and solutions to their customer base, which continues to grow year on year, for over three decades now.
  • As part of their growth, they are now recruiting for a 2nd/3rd Line Network Engineer to provide first-class end-user support to clients from the company's Birmingham headquarters.

Job Description

  • As the successful candidate for the 2nd/3rd Line Network Engineer role, you will join a talented team providing expert Helpdesk support to customers, covering a wide array of networking issues.
  • You will support and troubleshoot VLANs, static routing and other dynamic routing protocols such as OSPF and EIGRP.
  • In addition to VLAN support, you will setup and maintain site-to-site VPN configuration.
  • Efficient network operations are critical to the business, so you will cover regular DHCP and DNS support.
  • The client base is varied is scope, so you will be involved in support of LAN, WAN and SD-WAN environments.
  • Firewall and switch support will be a central focus, and you will cover a variety of vendors, such as Cisco Meraki, SonicWall and Aruba.
  • You will act as an escalation point to the 1st Line team where necessary, providing more advanced support across both hardware and software systems.
  • In addition to the central BAU focus of troubleshooting and support, you will also have the chance to overlap into projects involving the expansion or enhancement of network infrastructure.
  • The role will have a hybrid focus, but given the Helpdesk aspects of the role, and the collaborative nature of the team, you will be based at the Birmingham office 4 days a week, with 1 day a week from home.

The Successful Applicant

As the successful candidate for the 2nd/3rd Line Network Engineer, you will have at least 2-3 years commercial experience in the following areas:

  • VLANs
  • TCP/IP
  • DHCP / DNS
  • LAN/WAN, SD-WAN
  • Router, switch and firewall support
  • Cisco Meraki and/or Aruba, HP, SonicWall
  • Knowledge of network security practices and tools

What's on Offer

  • A starting salary of £40,000 to £45,000 per annum, depending on experience.
  • Comprehensive benefits package.
  • Industry-leading training and development opportunities within a leading Technology business.
Contact
Palminder Johal
Quote job ref
JN-062025-6759972
Phone number
+44 121 230 9416

Job summary

Job function
Technology
Subsector
Networks
Sector
Technology & Telecoms
Location
Birmingham
Contract type
Permanent
Consultant name
Palminder Johal
Consultant phone
+44 121 230 9416
Job reference
JN-062025-6759972