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1st line Support Technician

Leeds Permanent £32,000 - £35,000 per year View Job Description
We are seeking a dedicated and proactive IT 1st line Support Technician who thrives in a collaborative environment. The successful candidate will have a strong interest in IT, with a focus on maintaining and improving the IT systems in an industrial/manufacturing setting.
  • Growing team with career development
  • Global leader in filtration and incineration equipment

About Our Client

Our client is a well-established large organisation in the industrial/manufacturing industry. With a commitment to innovation and sustainability, they are known for their quality output and the superior support they provide to their clients across Leeds.

Job Description

  • Providing first line support for all IT-related issues.
  • Assisting with IT projects and contributing to the development of the IT infrastructure.
  • Maintaining and troubleshooting hardware, software, and network issues.
  • Coordinating with team members to ensure efficient operations.
  • Implementing new technologies and system updates.
  • Providing training and support to staff on IT systems and procedures.
  • Ensuring compliance with IT policies and procedures.
  • Maintaining accurate and up-to-date IT documentation.

The Successful Applicant

A successful 1st line Support Technician should have:

  • A relevant qualification in IT or a related field.
  • Proven problem-solving skills.
  • Strong communication skills and the ability to explain complex IT concepts in simple terms.
  • Experience in an IT support role within an industrial/manufacturing environment desirable but not essential
  • Knowledge of IT systems and infrastructure.

What's on Offer

  • An estimated salary range £35K + Bens
  • Work-life balance with a competitive holiday allowance of 24 days.
  • Additional benefits such as Cycle to Work Scheme, an extra day off for your birthday, and a Life Assurance policy (6x Salary).
  • An Employee Assistance Programme and additional welfare support.
  • A commitment to sustainability within the workplace.



If you are a proactive individual who thrives in a dynamic environment, we encourage you to apply for the 1st line IT Support Technician role based in Leeds - 4 days on site 1 day at home.

Contact
Sarah Galeski
Quote job ref
JN-052025-6737017
Phone number
+441618290492

Job summary

Job function
Technology
Subsector
Infrastructure
Sector
Technology & Telecoms
Location
Leeds
Contract type
Permanent
Consultant name
Sarah Galeski
Consultant phone
+441618290492
Job reference
JN-052025-6737017