Head of Technical

· Provide technical leadership for technical, quality and hygiene teams and to ensure effective quality management systems are in place to guarantee both food safety and legal compliance.

· Liaise closely with department managers / group technical to share best practice and ensure that at all times the companies standards are maintained.

· Accurate reporting of KPIs to technical team and site management team- to escalate any issues directly with the Site Director and UKP Technical Director

· Review quality and food safety trend analysis (customer complaints, micro results, and quality control information), allowing generation of robust improvement plans.

· Verify an effective pest prevention system is in place and is regularly managed by the technical team on site.

· Liaise directly with the FSA team and external customers on site to ensure any corrective actions following technical visits and audits are implemented and maintained.

· Review internal/external audits are conducted as per agreed schedule and any resulting non-conformances are dealt with in a timely and appropriate manner.

· Ensure that the Technical Team has the necessary skills and qualifications to carry out their role effectively. Identify development and training needs where appropriate.

· Maintain the appropriate standards of conduct & behaviour within the Technical Team.

· Support the management of night hygiene team ensuring all hygiene matters are dealt with on a daily basis to include: ensuring hygiene teams have the necessary skills & tools to do their job.

· Carry out additional and reasonable job related tasks as requested by your line manager, in line with the needs of the business

· Actively promote / participate in Company initiatives and projects.

· Personal development - to demonstrate full commitment to the scheduled programme of training and development for this role.

· Lead technical function in ensuring site and team adherence to site