Save Job Back to Search Job Description Summary Similar JobsFantastic career progression working for one of the biggest names in hospitalityManage key accounts and play a major part in driving the company's growthAbout Our ClientOur client is one of the UK's leading hotel brands, known for offering unbeatable value, comfort, and service across hundreds of locations nationwide. As part of a trusted and award-winning hospitality group, they offer exciting opportunities for growth in a fast-paced, customer-focused environment. Their commercial team manages a significant B2B revenue stream, which supports corporate travel needs for a wide range of clients. The company encourages a dynamic and inclusive culture, promoting personal growth and providing fantastic opportunities to progress through the business.Job DescriptionResponsible for B2B sales strategy for each of your corporate clients (e.g. discounts, rebates etc), and tracking progressBuild and implement strategic account plans to expand market share and revenue.Collaborate with internal teams (marketing, product, revenue, and operations) to design compelling packages and offerings that align with customer needs.Analyse market trends and client feedback to identify new business opportunities and areas for improvementIdentify and pursue growth opportunities with compelling negotiated commercials and incentives to maximise profitBuild strong relationships and understanding of your B2B clients, including quarterly face to face account reviews.Directly manage and grow revenue from large corporations through market leading account managementDevelop and implement strategies to reduce customer churn, such as loyalty incentives and targeted offersProactively discuss renewals well in advance of contract end dates.Share customer insights with B2B marketing teams to help tailor B2B messagesSpotting trends in customer spend and adapt accordingly in terms of messaging and sales playAttend customer events in collaboration with senior stakeholdersManage and resolve any issues of conflicts with strategic accounts to ensure client satisfactionForecast, track and report on the status of accounts, sales metrics, and key performance indicatorsCreate, provide, and educate the customer of their usage, areas where improvements can be made to maximise their travel program.Act as the voice of the customer within the businessThe Successful ApplicantProven track record in B2B sales and account management, ideally in hospitality or travel, with experience managing large corporate accounts (£200k+ revenue).Ability to build and execute tailored account growth plans, negotiate commercial agreements, and identify upsell/cross-sell opportunities.Skilled at nurturing long-term partnerships, conducting business reviews, and reducing client churn through loyalty strategies.Proficient in using CRM tools (Dynamics, Power BI, etc.) to forecast, report, and track performance; comfortable using data to inform decisions.Strong verbal and written communication skills with confidence in engaging C-suite stakeholders and working cross-functionally with marketing, operations, and product teams.Focused on delivering a seamless customer experience and becoming a trusted advisor.What's on Offer£35k basic salary + £10k-£15k OTEHybrid workingPension contribution up to 10%Healthcare coverDiscounts on selected hotels up to 60% and restaurants up to 25%25 days holidayFantastic career progression opportunitiesContactJelani FranklinQuote job refJN-042025-6718372Phone number+441189559037Job summaryJob functionSalesSubsectorTravel / Leisure / HospitalitySectorLeisure, Travel & TourismLocationDunstableContract typePermanentConsultant nameJelani FranklinConsultant phone+441189559037Job referenceJN-042025-6718372
