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Retail training coach role -

London Temporary View Job Description
The Retail Excellence Field Coach is responsible for implementing & leading the Retail Excellence global TR approach up to the sales floor in its designated store locations to drive performance.The candidate will work closely with key stakeholders within the client's business units and its clients, the Travel Retail operators to support the execution of the global & local business plans.
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  • Great opportunity large FMCG business in L&D function
  • Drive Retail Excellence through local training and upskilling

About Our Client

This firm is a leading player in the FMCG industry with a global presence. They are dedicated to producing high-quality consumer goods while fostering a culture of innovation and team collaboration.

Job Description



- Build collaborative relationship with store staff (whether generic or brand dedicated staff) and business units stakeholders. Engage all stakeholders in the Retail Excellence journey.

- Visit stores, observe shop floor condition & activities as well as interactions so as to propose and lead full year action plan with quarterly steps and achievements.

- Understand Travel Retail constraints, identify training needs and areas for improvement at shop/airport level, so as to perform operational and effective on-site training.

- Develop & follow-up training actions and monitor results in terms of people skills and business results.

-Provide Training Reports.

- Shadow and coach store staff to reveal their potential.
- Encourage sales staff to develop customer interaction and increase transformation.

- Motivate team members to achieve greater results.
- Provide guidance on visual merchandising.

- Liaise with local sales & marketing teams to align visions and ensure common sharing goals.

- Prepare monthly and quarterly reports. Monitor results & ensure action plan direction is always aligned with ultimate goal.

- Propose new initiatives and implementation measures.

- Monitor Travel and Expenses budget

The Successful Applicant

A successful retail training coach should have:- 6 to 10 years' experience in a learning & development, coaching or training

- Drive, passion and natural energy to convince and engage teams
- Flexible and agile approach to working, autonomous and out-going
- Committed and responsible

- Excellent interpersonal and communication skills
- Cheerful and ready to embrace company convivial values and spirit

- Fluent in English
- Travel Retail experience would be a plus

-Must be happy travelling

What's on Offer

  • A competitive salary in the range of £50,000 - £55,000 per annum, with additional benefits worth £5,000
  • Opportunity to work in a vibrant and dynamic team in London
  • Comprehensive on-the-job training and development opportunities
  • An inclusive work culture that values diversity and innovation
  • Chance to make a real difference in a leading FMCG company



Contact
Sophie Gorvett
Quote job ref
JN-072024-6491437
Phone number
+44 20 7269 2179

Job summary

Job function
Human Resources
Subsector
Learning & Development
Sector
FMCG (Fast Moving Consumer Goods)
Location
London
Contract type
Temporary
Consultant name
Sophie Gorvett
Consultant phone
+44 20 7269 2179
Job reference
JN-072024-6491437