HR Co-Ordinator

Provide first line support for day-to-day HR queries and advise in line with the company policies and procedures. Provide a high level of customer service to all stakeholders in line with agreed Service Level Agreements.

• Provide exceptional customer service to employees and managers
• Answer employee inquiries and concerns and resolve issues in a timely and professional manner.
• Provide Line Managers with first line advice, guidance, and support on ER related activity;
• Performance management, absence management, conduct challenges, grievance process, disciplinary process and family friendly processes.
• Maintain accurate and up to date records using iTrent, Eploy, Docushare, HR Hub and LMS systems to record data.
• Ensure that all personnel files are compliant with GDPR guidelines.
• Ensure Line Managers are using the Eploy system to recruit as per Company procedure, challenge where this is not taking place and guide on best practice.
• To work with the payroll team to ensure all necessary documentation is compiled ahead of the monthly/weekly payroll run.