Service Delivery jobs

Michael Page are partnered with a leading Not-For-Profit to support on the recruitment of a proactive, detail-oriented IT Service Delivery Analyst to support the delivery of high-quality IT services, ensuring alignment with SLAs and customer expectations. The role involves incident management, service ownership, and collaboration with technical teams, requiring strong analytical and people management skills.

This role involves key people management responsibilities, including guiding the resolution of incidents and service requests as a senior specialist.

It requires extensive experience and knowledge supporting ERP Platforms, ideally Unit 4/ Agresso.

To develop, manage and co-ordinate the critical activities of assigned applications lifecycle management and service delivery, providing day to day support for the applications and related software, implementing and transitioning to new technical solutions, adopting best practice application operation and exploiting new technologies including 3rd Party Supplier Management.

The Regional Software Support Delivery Manager will oversee the delivery of software support services, ensuring high-quality outcomes and customer satisfaction. This role is pivotal in managing regional operations within the technology and telecoms industry.

The Business Development Executive will oversee client accounts within the hospitality sector, ensuring exceptional service delivery and fostering strong client relationships. This permanent role in Maidstone offers an excellent opportunity to contribute to a thriving team within sales.

The Customer Care Manager will oversee the customer service team, ensuring excellent service delivery and effective resolution of customer concerns. This role in the retail industry requires a detail-oriented individual with strong leadership skills and a focus on enhancing customer satisfaction.

The Head of Housing will lead and oversee all neighbourhood management within at Joseph Rowntree Housing Trust, ensuring excellent service delivery and effective management of housing services. This role offers an opportunity to make a meaningful impact at Joseph Rowntree Housing Trust

The Deputy Cleaning Manager will oversee and support cleaning operations within the not-for-profit sector, ensuring efficient service delivery and adherence to high standards. This role combines hands-on management with strategic oversight to maintain a clean and safe environment.

The Customer Service Agent role in the retail industry involves assisting customers with queries, resolving issues, and ensuring excellent service delivery. This permanent, fulltime position is based in Brighton and offers a consistent weekday, hybrid schedule.

This is an excellent opportunity for a Personal Injury Paralegal to join a well known law firm in Manchester. You will support the personal injury department by managing case files, liaising with clients, and ensuring high-quality service delivery.

The IT Service Desk Analyst will provide first-line technical support for a professional services organisation, ensuring smooth operations and excellent service delivery. This role is based in Manchester and requires a proactive approach to problem-solving within the technology department.

The Assistant Facilities Manager role involves supporting the management of property operations to ensure a high standard of service delivery. Based in Cheltenham, this position offers a rewarding opportunity for individuals with experience in property management or facilities coordination.

A highly successful accountancy practice based in Falmouth is looking to recruit an Accounts Semi Senior, or Senior Accountant into their growing team undertaking a wide-ranging role preparing year end accounts and other wide ranging service delivery. The opportunity provides increasing responsibility, technical skill development and support on offer, as you develop within this firm and role.

A growing accountancy practice based in Taunton is searching for a Personal Tax Semi Senior to join them delivering personal tax services to a varied private client base, along with the opportunity to develop skills on tax planning and advisory work as you develop in the firm. The role can suit either a tax focused professional, or an all rounder with an existing accounts, tax/wider service delivery background who is interested to specialise in tax.

The Head of Supported Housing will lead and manage supported housing services, ensuring high-quality delivery and compliance with industry standards. This role is based in York and focuses on driving operational and strategic excellence

This role is for a Corporate Tax Manager who will be responsible for managing a diverse portfolio of clients, ensuring the efficient delivery of tax services, and assisting in business development initiatives.

As an Audit Senior within professional services in the Accounting & Finance department, you will lead and manage audit processes while ensuring high-quality client service delivery. This permanent role in Godalming offers an excellent opportunity to contribute to client success and build your career in a supportive environment.

We're seeking a highly meticulous and dedicated Audit Senior Manager who will be responsible for managing a diverse portfolio of clients in various industries. The successful candidate will also be responsible for leading audit teams, ensuring the delivery of top-quality services, and contributing to the firm's overall growth and development.

The HR Operations Manager will oversee a newly combined shared services team, delivering high-quality HR operations across payroll, recruitment, onboarding, contracts, and general, reactive HR support. This role focuses on streamlining processes, enhancing service delivery through HR systems (Oleeo, iTrent), and fostering a positive, motivated team culture.

The Housing Administrator role in Birmingham offers an exciting opportunity to support the operations of a not-for-profit organisation. This position involves managing administrative tasks to ensure smooth delivery of housing services.

You will be managing a team of IT professionals, developing IT policies, and ensuring the effective delivery of IT services to internal and external stakeholders.

You will oversee operations, and drive improvements in service, security, and scalability, leading the IT function across infrastructure, service delivery, and security

An experienced Transport Night Shift Manager is required to oversee and optimise night-time freight operations, ensuring efficiency, compliance, and excellent service delivery. The role involves leading a team, resolving operational issues, and driving continuous improvement within a fast-paced logistics environment.

A growing accountancy practice based in Exeter is searching for a compliance focused Tax Senior to join their team delivering mixed, corporate and personal tax compliance services building client relationships and delivery a quality service. The role can suit either a tax focused professional to date, or an all round accountant, whilst brining significant tax experience and motivated and interested to specialise in tax.

This is an exciting opportunity for a Pharmacist to join a thriving healthcare team in Spalding. The role requires a detail-oriented professional to ensure the safe and effective delivery of pharmaceutical services in the healthcare industry.

This role will play a proven role in streamlining & maintain product delivery & service efficiency for a large installation firm in the NW. You will be wholly involved in product inspection, sales order quote generation, order processing, refund/reimbursements, product process management, & technical order amending.

This role requires a Manager to specialise in Oracle Consolidation & Close within the EPM domain, supporting business finance and technology transformation projects. The successful candidate will play a pivotal role in professional services, ensuring seamless delivery of cutting-edge solutions.

We are seeking a Pharmacist Manager to oversee pharmacy operations, ensuring compliance and exceptional service delivery within the healthcare sector. This permanent role is based in the Wakefield area.

A leading and successful accountancy practice based in Plymouth is searching for a Personal Tax Manager to join their team as a key addition. You will progress within this leading business overseeing the delivery of a quality compliance service, whilst also with a significant focus on leading the delivery of wide ranging tax planning and project work.

An Audit Semi-Senior is required to provide high-quality accounting and financial audit services within the Professional Services industry. Based in Maidstone, the successful candidate will contribute significantly to the efficient and successful delivery of tailored audit services to clients.

A leading and successful accountancy practice based in Taunton is searching for a Personal Tax Manager to join their team as a key addition. You will progress within this leading business overseeing the delivery of a quality compliance service, whilst also with a significant focus on leading the delivery of wide ranging tax planning and project work.