Save Job Back to Search Job Description Summary Similar JobsAn opportunity to work with a successful organisationBusiness Support / Administration opportunityAbout Our ClientThis opportunity is with a small-sized business services organisation known for its commitment to providing efficient and reliable support solutions to its clients. The company prides itself on delivering high-quality services and fostering a professional working environment.Job DescriptionCoordinate and manage service schedules to ensure timely delivery of tasks.Act as the primary point of contact for client queries and requests.Support the team by maintaining accurate records and documentation.Monitor and track service progress, addressing any delays or issues proactively.Collaborate with internal departments to streamline service processes.Assist in preparing reports and updates for management as needed.Handle administrative tasks related to service coordination and client communication.The role demands an organized, communicative, and proactive individual. Your responsibilities will include, but are not limited toHandling daily queries from engineers and customers via phone, email, and internal referralsManaging our CRM database, ensuring accurate records in line with GDPR complianceScheduling work for engineers and overseeing progress from start to completionBooking Service visits and call outsPreparing quotations, liaising with customers to understand their needs, completing RAMS, and following up on engineer reports and outstanding quotesThe Successful ApplicantA successful Service Coordinator should have:Strong rapport-building skills with customers, engineers, suppliers, and third partiesResilience, determination, and ability to work to deadlinesPrior experience in scheduling work and managing changes as necessaryExceptional telephone communication skillsAbility to work independently and take initiativeAble to work under pressureExperience raising, sending and following up on quotations is an advantageFlexible, hands-on approach with a willingness to learnStrong organisational skills, with the ability to prioritise tasks for yourself and othersHigh attention to detail and a focus on completing tasks efficientlyProficient in Microsoft Office applications, including Word and ExcelExperience within the construction, utilities, or trade sectors is desiraWhat's on OfferCompetitive salaryComprehensive pension scheme.A professional and supportive company culture.Opportunities to work in a well-established business services organisation.If you're ready to take on a challenging and rewarding role as a Service Coordinator, we encourage you to apply today!ContactEwan QuinnQuote job refJN-092025-6834521Phone number+44 162 260 4531Job summaryJob functionBusiness SupportSubsectorAdministratorSectorBusiness ServicesLocationBromleyContract typePermanentConsultant nameEwan QuinnConsultant phone+44 162 260 4531Job referenceJN-092025-6834521
