Sales Administrator

1. Retailer Account Management

• Manage item life-cycle - oversee existing product maintenance and new item setup across all commercial retailers and Amazon
• Manage promotional submissions and track performances
• Proactively track deadlines for new item submissions, promotional windows, and reporting requirements, alerting cross-functional teams as needed
• Upload and maintain accurate product data (pricing, images, descriptions, pack sizes, compliance details)
• Key point of contact for select accounts across various brands
• Become well-versed in retailer portals to serve as the internal "go-to" for portal navigation and troubleshooting
• Attend retailer meetings as needed

2. Support Amazon account management

· Liaison between agencies and the internal team

· Work with cross-functional partners to manage AMZ shipment processes in collaboration with supply team + AMZ agencies

· Provide updated content to Amazon agencies for all brands as needed while ensuring content is saved down on the drive3. Trade Marketing

• Manage content optimization across retailer websites by ensuring all product pages (PDPs) are updated in line with the brand masterfile/brand book via Syndigo and other platforms

· Assist commercial teams with visual merchandising (VM) and point-of-sale (POS) submissions, ensuring timely delivery of assets and compliance with retailer requirements

· Own retailer content: briefing asset needs based off the global master assets and ensuring correct cataloguing in the retailer drives

· Support in ad-hoc retailer requests for content, copy or samples4. Financial & Administrative Support

· Act as a liaison between Sales and Finance to ensure both teams have consistent, accurate data

· Update commercial workbooks- promotional calendars, contact information, pricing, distribution, etc.

· Assist finance team on AP/ AR reconciliation and AP follow ups

· Verify promotional spend/ chargebacks against the agreed on JBPs

· Maintain up-to-date records of contracts, terms, and allowances for Finance reference5. Cross-Functional Collaboration & Reporting

· Pull weekly sales from all retailer portals and Amazon; update and maintain EPOS reports by SKU and retailer

· Distribute accurate sales reports and highlight key trends to Sales, Finance, and Marketing to support forecasting and planning

· Engage in team meetings and strategy sessions, contribute insights, support collaborative initiatives