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Country Lead UK

Chiswick Permanent £100,000 - £115,000 per year View Job Description
As Country Lead (Medical, Operations & Finance), you'll oversee DKMS UK's Medical, Donor Services, and Finance departments, driving operational excellence and clinical impact. Reporting to the UK Board of Trustees, you'll play a pivotal role in shaping the organisation's future within the global DKMS Group.
  • Shape strategy and collaborate globally to grow life-saving stem cell donation.
  • Lead key teams to ensure excellence and safety.

About Our Client

DKMS is an international non-profit organisation dedicated to the fight against blood cancer and blood disorders. With a presence in multiple countries, DKMS is renowned for its innovation in donor registration, patient support, and medical research. The UK team, based in Chiswick, is a dynamic and values-led group committed to saving lives through stem cell donation.

Job Description



  • Lead the Medical, Donor Services, and Finance teams, ensuring operational excellence, clinical quality, and alignment with both UK healthcare frameworks and global DKMS standards.


  • Co-develop the strategic vision for DKMS UK with the other Country Lead (Communication & Engagement), fostering a values-driven, high-performance culture.


  • Oversee personnel, processes, and performance across departments, ensuring effectiveness and continuous improvement.


  • Innovate in medical operations, donor services, and registry processes in partnership with colleagues and healthcare partners.


  • Ensure compliance with UK laws and regulations, including clinical standards, data protection (GDPR), charitable governance, and healthcare practice.


  • Build robust operational infrastructure - systems, workflows, and staffing - that enable sustainable growth and service excellence.


  • Work with department heads to enhance donor registration, retention, and support, aligning with global DKMS goals.


  • Share responsibility for the UK P&L, including budgeting, forecasting, and cost optimisation.


  • Represent DKMS in national and international forums, positioning us as a trusted leader in stem cell transplantation.


  • Develop and maintain strong relationships with transplant centres, donor registries, and other key partners.



 

The Successful Applicant

  • Advanced academic qualification in medicine, life sciences, healthcare management or a related field; combined with business administration training or demonstrable commercial experience
  • Proven experience in a senior leadership or managing director role, ideally within healthcare, non-profit or regulated medical environments.
  • Significant background in leading cross-functional teams with a blend of clinical and operational responsibilities.
  • Deep understanding of clinical governance, patient/donor safety, healthcare compliance, and donor management pathways.
  • Strong financial management expertise, with experience overseeing budgets, forecasts, and financial reporting.
  • Strategic and hands-on leadership experience, with the ability to manage complex stakeholder relationships and navigate organisational change.

What's on Offer

£100,000 and £115,000 basic + bonus + benefits

 

Contact
Rochelle George
Quote job ref
JN-082025-6820687
Phone number
07917 792 289

Job summary

Job function
Not for Profit
Subsector
Organisational development manager
Sector
Not For Profit
Location
Chiswick
Contract type
Permanent
Consultant name
Rochelle George
Consultant phone
07917 792 289
Job reference
JN-082025-6820687