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Are you a well-rounded IT Support Analyst with exposure to Linux with the ability to work well within a close knit team?If so please read on…
join a fast-paced and dynamic IT Team . Based at the companies Stoke-On-Trent offices
As an IT Infrastructure Support Technician, you will be responsible for troubleshooting and resolving technical issues related to hardware, networking, operating systems, and applications at our clients Stoke-on-Trent site. Your role will involve assisting system users with computer support and IT maintenance, providing advice on technical issues to a non-technical audience from initial request to final resolution.
Working within the Technical support team, this role will involve proactive investigation, fault finding, problem solving, troubleshooting, and resolution of customer support requests via email, chat, WhatsApp, and tickets. Initially supporting a handful of products and working up to the full scope of the product range.
Join a fantastic team and provide internal helpdesk support for all software and hardware queries from users, as well as carry out installation and distribution of software and operating systems.
Are you a well rounded 2nd Line Support Analyst looking for a fantastic business to work with, who can really support you with your career development? Do you like to learn in abbundance and really utilise your IT skills?If this sounds like you, look no further....
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