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Web and Digital

London Permanent £50,000 - £53,000 per year View Job Description
This role leads the management and evolution of the organisation's website and digital infrastructure, driving improvements in user experience, performance, and integration. It also plays a key part in shaping the digital roadmap, including AI adoption, analytics, and member engagement tools.
  • Seeking a Web & Digital Manager to lead website and portal upgrades.
  • Renowned membership organisation

About Our Client

Renowned membership organisation

Job Description

  • Oversee the technical management and continuous improvement of the organisation's websites, including hosting, domain, and CRM integration.
  • Lead website enhancement projects and manage the relationship with external digital agencies to ensure strong ROI.
  • Drive SEO performance and deliver internal training on CMS and digital tools such as GA4, GTM, and SEMRush.
  • Identify and implement UX and CRO improvements, supporting campaign delivery and automation initiatives.
  • Advise on digital channel optimisation and support content deployment across platforms.
  • Integrate AI tools and automation to enhance user engagement and streamline digital workflows.
  • Provide regular reporting and insights to improve commercial performance and customer experience.
  • Champion best-practice digital activity, support team collaboration, and contribute to the organisation's strategic goal



The Successful Applicant

  • Proven experience managing websites, CMS platforms, and CRM integrations, with strong technical oversight and project delivery skills.
  • Confident in using analytics tools (e.g. GA4, GTM, SEMRush) to drive data-informed decisions and improve digital performance.
  • Skilled in SEO, UX, and CRO, with a track record of enhancing user journeys and increasing engagement or conversions.
  • Comfortable managing budgets, external agencies, and internal stakeholders to deliver high-impact digital projects.
  • Strong understanding of GDPR, accessibility, and digital compliance, with the ability to advise on best practice.
  • Familiar with tools such as Concrete5, MS Dynamics, Hotjar, Zapier, and Cvent, or able to quickly learn new platforms.
  • A collaborative team player who champions digital innovation and continuous learning across the organisation.
  • Excellent communicator with the ability to lead training, influence stakeholders, and align digital work with strategic goals.



What's on Offer

  • £53,000
  • London Based
  • Hybrid
  • Benefits included
Contact
Olivia Bishop
Quote job ref
JN-072025-6802007
Phone number
+44 2078 312000

Job summary

Job function
Marketing & Agency
Subsector
Digital, Online & Social Media
Sector
Not For Profit
Location
London
Contract type
Permanent
Consultant name
Olivia Bishop
Consultant phone
+44 2078 312000
Job reference
JN-072025-6802007