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VIP Cigar Lounge Manager

City of London Permanent £60,000 - £90,000 per year View Job Description
An exciting opportunity has arisen for a passionate Cigar Manager to manage a luxurious retail space in the heart of the city. The ideal candidate will have a strong background in retail, an understanding of luxury goods, and a passion for cigars.
  • Apply to be a part of the latest sensation set to hit London!
  • Join a highly successful global organisation and grow your career!

About Our Client

The company is a large organisation in the services industry, known for its impeccable reputation in hospitality, financial services, and luxury retail. With a diverse team of experts, they operate a high-end retail space that caters to a discerning clientele.

Job Description

  • Oversee all aspects of the exclusive cigar lounge, ensuring it operates smoothly and maintains its luxurious appeal.
  • Maintain and manage an exclusive clientele of cigar enthusiasts and aficionados.
  • Develop and execute strategies to drive footfall to this luxury venue and ensure customer satisfaction.
  • Maintain an in-depth knowledge of cigars and share this expertise with both staff and customers.
  • Hire, train, and manage retail staff to provide exceptional customer service.
  • Implement and oversee inventory control measures to minimise stock loss.
  • Collaborate with the marketing team to develop and implement promotional activities.
  • Ensure compliance with all regulatory requirements and company policies.
  • Provide a welcoming and inclusive environment for all customers and staff.

The Successful Applicant

A successful Cigar Manager should have:

  • A valid and recognised Cigar Sommelier Certification and License to sell.
  • Complete understanding of process of making, maturing and storing cigars and knowledge of best pairings.
  • A robust background in a luxury hospitality environment, especially within a cigar lounge.
  • An exclusive black book and a sought-after sommelier with luxury clientele.
  • Prior experience in managing staff and all aspects of hiring, mentoring, P&L, operations, etc.
  • Comprehensive knowledge of cigars, from cultivation to consumption.
  • Strong leadership skills, with a knack for inspiring and motivating a team.
  • Exceptional customer service skills, with the ability to cater to a high-end clientele.
  • Excellent communication skills, both written and verbal, and a highly articulate service-oriented person.
  • A proactive approach to problem-solving and the ability to make sound decisions under pressure.

What's on Offer

  • A competitive salary ranging from £60,000 to £90,000.
  • A positive and professional working environment.
  • The opportunity to work in one of the city's most luxurious retail and hospitality spaces.
  • The chance to work with a diverse team of experts in the global services sector.
  • An exciting and challenging role that offers room for growth and development.



If you're a passionate Cigar Manager looking to make your mark in a high-end retail space, we'd love to hear from you. Apply today to join this exclusive team and take the next step in your career.

Contact
Supriya Dinkar
Quote job ref
JN-022025-6680500
Phone number
+44 207 269 2255

Job summary

Job function
Hospitality & Leisure
Subsector
Unit Management
Sector
Retail
Location
City of London
Contract type
Permanent
Consultant name
Supriya Dinkar
Consultant phone
+44 207 269 2255
Job reference
JN-022025-6680500