Save Job Back to Search Job Description Summary Similar Jobs3 /6 temp role with the possibility of being made permImmediate startAbout Our ClientOur client is a well-established player in the industrial/manufacturing sector. They are a large organisation with a substantial workforce, dedicated to producing top-quality products while ensuring excellent customer service.Job DescriptionResponsible for customer daily account management, providing quotations, sharing product knowledge, dealing with customer enquiries & complaints.Being first point of contact for the customer, dealing with all customer enquiries & complaints when required.Manage orders from point of quotation to final delivery, ensuring progress is tracked, communicated, identifying potential issues and implementing solutions to ensure targets are met.To ensure regular contact is maintained with the customer and to develop customer relationships further.Work daily within the ERP system and Salesforce recording and maintaining customer accountsProvides timely and accurate analysis and progress reporting in line with customer orderbooks.Produce daily/weekly statistical analysis and reporting on KPI's.The Successful ApplicantA successful Temp Customer Service Representative should have:Experience in a customer service/sales administration role, preferably in the industrial/manufacturing sector.Excellent communication and interpersonal skills.Strong organisational and multi-tasking abilities.Proficiency in MS Office and customer service software.A customer-oriented approach with a problem-solving attitude.Can commit to a 3/6 temp roleWhat's on OfferImmediate start.Opportunity to work in a large, reputable organisation in the industrial/manufacturing sector.Gain valuable experience in customer service and administration.Possibility of going perm.ContactLee McerleanQuote job refJN-042025-6710458Phone number+44 161 829 0398Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingLocationEllesmere PortContract typeTemporaryConsultant nameLee McerleanConsultant phone+44 161 829 0398Job referenceJN-042025-6710458
