Technical Business Analyst

Technical Business Analyst

* Increase the branch's ability to rapidly and efficiently deliver applications and services by transforming the branch's digital development environment and technical culture
* Work with a varied and expanding tech stack, to build and strengthen innovative platforms, using latest best practice and standards. Training and familiarisation of QlikSense to report designer level.
* Help to implement and continuously enhance software applications including Group-approved AI tech to aid the planning, execution, monitoring, and improvement of our branch processes
* Liaise with local and Group teams to facilitate the streamlining of workflows, task automation, performance tracking and data analysis. Work on data BI tools to enhance reporting needs across the branch.
* Work closely with IT teams to ensure systems are stable, scalable and secure
* Build a broad understanding of development and banking operations, utilising a current DevOps principles and technologies
* Advise and follow-up with internal project teams and working groups, in addition to liaising with third-parties and the Group's fintech, throughout development lifecycles
* Adhere to change and incident management principles, in all environments
* Rapidly trouble-shoot, follow up on and aid the resolution of development/deployment blockers and queries
* Submit KPIs for stakeholder and management oversight
* Develop and assist with the publishing and review of procedures, whether compiling new or enhancing branch initiatives, in co-ordination with other parties concerned
* Ensure all tasks are achieved in a timely manner, deadlines are met and audit/compliance directives are followed
* Declare operational risk incidents/event, losses and profits to Head of Transformation and RCCD
* Adhere to the Group's and local compliance related policies and procedures, including those relating to antibribery and corruption, anti-money laundering and combating the financing of terrorism (AML-CFT), whistleblowing, tax evasion, data protection, Code of Conduct, and completing courses/training provided by the