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Student Information Officer

Nottingham Temporary £14 - £14 per hour View Job Description
The role of Student Information Officer requires an organised individual to provide administrative support and assisting with student-related enquiries both face-to-face and via online applications. This is a temporary role, for 5 weeks, fully on-site based at the University.
  • Temporary role for 5 weeks
  • Working for a university in Nottingham

About Our Client

A University based in Nottingham, working as a Student Information Officer on a 5 week temporary basis.

  • Student Information Officer
  • An hourly rate of £14 per hour - weekly timesheets, weekly pay
  • Fully based on-site in Nottingham - student facing role
  • Temporary role for a 5 week duration, to start ASAP after the interview process
  • No parking on-site, good public transport links

Job Description

  • Be the first point of contact on campus for all face-to-face enquiries from students, staff, and public
  • Respond to queries through online channels including, phone, email, live chat, and social media
  • Respond to queries within the agreed service level agreement and adhere to KPIs
  • Provide information to students regarding courses, assessments, timetables, facilities, and university offerings
  • Contribute to the planning and delivery of induction and enrolment activities, and campus events

The Successful Applicant

Student Information Officer:

  • Previously worked in a role handling customer or student enquiries
  • Excellent customer service skills, providing a first class service to students, staff, and public
  • Able to work in a busy environment, managing multiple tasks
  • Ideally worked in the Higher Education sector, supporting student queries
  • A proactive attitude towards problem-solving and multitasking
  • Familiarity with database management systems is advantageous

What's on Offer

  • Student Information Officer
  • An hourly rate of £14 per hour - weekly timesheets, weekly pay
  • Fully based on-site in Nottingham - student facing role
  • Temporary role for a 5 week duration, to start ASAP after the interview process
  • No parking on-site, good public transport links



Contact
Gemma Edwards
Quote job ref
JN-072025-6796280
Phone number
+44 115 934 8690

Job summary

Job function
Business Support
Subsector
Administrator
Sector
Public Sector
Location
Nottingham
Contract type
Temporary
Consultant name
Gemma Edwards
Consultant phone
+44 115 934 8690
Job reference
JN-072025-6796280