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Shipping and Customer Service Team Leader

Cheltenham Permanent £40,000 - £45,000 per year View Job Description
A Shipping and Customer Service Team Leader is required. To manage and coordinate our logistics department, ensuring smooth operations and high levels of customer satisfaction.
  • Great opportunty to progress your career within shipping
  • Excellent benefits within an industrial/Manufacturing business

About Our Client

This opportunity is with a well-established industrial/manufacturing company based in Cheltenham. As a large organisation, they are renowned for their commitment to quality and innovation in their field. They are based in Cheltenham and are a great employer within the area.

Job Description

  • Leading and coordinating the logistics team to ensure efficient operations.
  • Implementing best practices in shipping and customer service.
  • Managing relationships with logistics service providers.
  • Ensuring compliance with industry regulations and company policies.
  • Resolving customer issues efficiently and professionally.
  • Overseeing inventory management and logistics planning.
  • Conducting regular team meetings and performance reviews.
  • Contributing to continuous improvement initiatives within the department.

The Successful Applicant

A successful Shipping and CS Team Leader should have:

  • A degree in Business Management, Logistics, or a related field.
  • Proven experience in a leadership role within a logistics department.
  • Strong knowledge of shipping and customer service best practices.
  • Excellent problem-solving and decision-making abilities.
  • Outstanding communication and interpersonal skills.
  • A commitment to delivering high levels of customer satisfaction.

What's on Offer

  • A competitive salary in the region of £40,000 - £45,000 GBP per annum.
  • Generous holiday entitlement of 27 days, plus bank holidays.
  • A permanent position within a large organisation.
  • A supportive and collaborative company culture.
  • A role that offers the opportunity to make a real impact in the industry.



This is a fantastic opportunity for a Shipping and customer Service Team Leader to make their mark within a large organisation in Cheltenham. Don't miss out - apply today!

Contact
Laura Frost
Quote job ref
JN-032025-6699545
Phone number
+44 117 906 5521

Job summary

Job function
Procurement & Supply Chain
Subsector
Import / Export
Sector
Industrial / Manufacturing
Location
Cheltenham
Contract type
Permanent
Consultant name
Laura Frost
Consultant phone
+44 117 906 5521
Job reference
JN-032025-6699545