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ServiceNow Architect - Role Based in Abu Dhabi

International Permanent View Job Description
You will be responsible for the overall delivery of ServiceNow project for a widescale project.
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  • Exciting role with a top tier entity in Abu Dhabi
  • Must have experience architecting largescale ServiceNow implementation

About Our Client

A large, exciting business going through a transformation.

Job Description

  • Analyse and translate business and technical requirements into architectural blueprints that address complex business objectives.
  • Design solutions across the ServiceNow platform, leveraging out-of-the-box capabilities.
  • Assist IT in effort scoping and estimation to refine business visions and capabilities into actionable tasks.
  • Support the development and refinement of roadmaps for Service Management initiatives.
  • Engage with architects to position ServiceNow as the primary platform for digital transformation.
  • Advocate for ServiceNow's advisory and expert services, promoting best practices and industry use cases among stakeholders.
  • Support organisational change management activities, including awareness sessions on new processes and technologies.
  • Create training materials to operationalize ServiceNow processes and work instructions.
  • Provide coaching to technical staff on process consultancy and governance frameworks.
  • Guide customers through prescriptive solution designs and manage technical implementation decision points.
  • Assist in defining and developing the Enterprise Service Catalog and its elements.
  • Identify and suggest areas for improvement in the current solution.

The Successful Applicant

  • Bachelor degree or equivalent, with ITIL certified and either ServiceNow CSA (Certified Service Administrator) or CIS (Certified Implementation Specialist) certification as a minimum.
  • Minimum 3 years large program experience in architecture and design of enterprise platforms, with proven experience in ServiceNow implementations.
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
  • Must have the ability to be based fulltime in Abu Dhabi, UAE.

What's on Offer

  • Opportunity to lead a transformation project.
Contact
Ruwise Sheriff
Quote job ref
JN-052024-6437485
Phone number
+97147090393

Job summary

Job function
Technology
Subsector
IT Architecture
Sector
Technology & Telecoms
Location
International
Contract type
Permanent
Consultant name
Ruwise Sheriff
Consultant phone
+97147090393
Job reference
JN-052024-6437485