Save Job Back to Search Job Description Summary Similar JobsHybrid Working (1 day/week ),Opportunity to use a variety of TechnologiesAbout Our ClientOur client is a renowned player in the Industrial / Manufacturing industry, employing over 2000 people. With a solid presence in East Yorkshire, they're known for their innovative and reliable products and commitment to quality.Job DescriptionProvide BAU IT support to the business ensuring that a high level of customer service and support is provided at all times.Log, respond to and update IT Service Desk requests ensuring response and resolution in-line with SLAs.Provide support to users via telephone, email, teams / remote sessions and in-person.Liaise with internal staff, stakeholders, 3rd parties and suppliers.Escalate problems where necessary to management or third-party suppliers.Support junior team members by acting as point of escalation for issues.The Successful ApplicantExcellent communication skills (both written and verbal)Confident, clear and professional telephone mannerPositive, enthusiastic, proactive approach required.Resilient, able to adjust to a constantly changing environment.Good problem-solving skills, analytical and inquisitive. Detail oriented, with a high level of accuracy.High level of self-autonomy. Ability to work remotely / independently as well as with others as part of a team.Good team player with ability to share and discuss potential solutions.Well organized with strong time-management skills, able to meet deadlines.What's on OfferAn annual salary in the region of £38,000 - £42,000.A hybrid work environment, allowing a blend of office and remote work.Opportunities for career growth and development.A supportive and collaborative company culture.Take this opportunity to join a leading company in the Industrial / Manufacturing industry. ContactSam SesayQuote job refJN-092024-6527498Phone number+44 161 829 0429Job summaryJob functionTechnologySubsectorInfrastructureSectorIndustrial / ManufacturingLocationEast Riding of YorkshireContract typePermanentConsultant nameSam SesayConsultant phone+44 161 829 0429Job referenceJN-092024-6527498