Save Job Back to Search Job Description Summary Similar JobsWell known business with a fantastic reputation within the industry.Excellent salaryAbout Our ClientMy client is a well known organisation with a fantastic reputation of providing excellent service to their customers within their industry, they operate within the industrial and manufacturing industry, offering tailored solutions and a commitment to excellent service. They pride themselves on fostering a supportive and collaborative environment to meet customer needs effectively.Job DescriptionEngage with customers across phone, email, live chat, and social media.Turn complex situations into positive outcomes with empathy and efficiency.Guide customers through our products and services with confidence.Accurately log customer interactions to help track performance and identify trends.Identify trends and share findings with the wider team.Escalate any complex queries to senior team members.The Successful ApplicantA successful Senior Customer Service Advisor should have:Previous experience within Customer Service is essential.Confident communication and active listening skills.Highly organised with the ability to work in a fast paced environment.Comfortable in using CRM systems.Positive empathetic attitude.What's on OfferCompetitive salary of £28,000-£33,000 per annum.Company pension scheme to support your future.Cycle-to-work scheme for a healthier commute.Free and on-site parking for convenience.Referral programme.ContactChloe MccabeQuote job refJN-072025-6781216Phone number+441512553761Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingLocationBrighouseContract typePermanentConsultant nameChloe MccabeConsultant phone+441512553761Job referenceJN-072025-6781216
