Save Job Back to Search Job Description Summary Similar JobsYou will be responsible for property maintenance, responsive repairsvoids and complex repairs cases ensuring that they are carried out safelyAbout Our ClientMy client are a Housing Association based in London and you will be working with a great and supportive team.Job DescriptionThe key responsibilities as the Repairs Manager are as follows:Ensure the effective delivery of all responsive repairs, voids and complex works with robust contract managementPromoting and encouraging information and knowledge sharing between team members giving your people the tools, they need and allowing them to make decisions aligned with their responsibilities and providing the appropriate level of support required to fulfil their responsibilitiesSupport the Head of Repairs with the day to day running of the department & contractManage the operational relationship between the organisation, its customers and StakeholdersManage escalated or complex repair /customer issues and complaintsThe Successful ApplicantThe successful Repairs Manager will need the following:Excellent communication skills for a variety of audiences, the ability to handle escalated customer complaints and build relationships with residents, contractors and stakeholdersExperience of successful contract management, commissioning technical reports and commercial awarenessCustomer service skills - understanding the customers expectationsA relevant professional qualification (CIH, RICS, CIOB) or relevant degreeYou will need to come into the office in London on a regular basis and go to site as and when requiredWhat's on OfferThis role will be for a minimum 12 month period on a Fixed-term basis with the opportunity of going on beyond this. And you will receive competitive benefits as well as a competitive salary.ContactChris BaxQuote job refJN-102024-6571594Phone number+44 207 269 1743Job summaryJob functionPropertySubsectorProperty & Asset ManagementSectorPropertyLocationLondonContract typeTemporaryConsultant nameChris BaxConsultant phone+44 207 269 1743Job referenceJN-102024-6571594
