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Operations Manager

North London Permanent £40,000 - £47,000 per year View Job Description
Are you a dynamic leader with a passion for delivering exceptional service? We have a vacancy available for a Transport Shift Manager for a Patient Transport Services provider. In this role, you'll oversee daily operations, ensuring the safe, efficient, and timely transportation of patients. Your leadership will be key in managing a dedicated team of drivers, coordinators, and support staff, all working together to provide top-tier care and service.
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  • Be a part of an essential service in the healthcare sector
  • Competitive starting salary

About Our Client

Our client is a leading patient transport services provider.

Job Description

  • Shift Leadership: Lead and manage a team of drivers and support staff, ensuring smooth and efficient operations during your shift.
  • Operational Excellence: Monitor and manage transport schedules, adjusting to real-time demands to ensure timely and safe patient transportation.
  • Compliance & Safety: Ensure all vehicles and staff adhere to health and safety regulations, including vehicle maintenance and staff training.
  • Customer Service: Act as the first point of contact for any on-shift issues, providing resolutions that ensure high levels of customer satisfaction.
  • Continuous Improvement: Identify opportunities for process improvements and implement strategies to enhance service delivery and operational efficiency.



The Successful Applicant

  • Experience: Proven experience in transport management, preferably within the healthcare or patient transport sector.
  • Leadership: Strong leadership skills with the ability to motivate and manage a diverse team.
  • Communication: Excellent communication skills, with the ability to liaise effectively with staff, patients, and other stakeholders.
  • Problem-Solving: Ability to think on your feet and resolve issues quickly and efficiently.
  • Flexibility: Willingness to work flexible hours, including shifts and weekends.



What's on Offer

  • Career Growth: Opportunities for career progression within a growing and dynamic company.
  • Supportive Environment: Join a dedicated team committed to providing high-quality patient care.
  • Competitive Salary & Benefits: A competitive salary that is dependent on experience with benefits including healthcare and pension contributions as well as 25 days holiday + bank holidays.



Contact
Harry Hull
Quote job ref
JN-082024-6508949
Phone number
+44 207 269 2201

Job summary

Job function
Logistics
Subsector
Transport Management
Sector
Healthcare / Pharmaceutical
Location
North London
Contract type
Permanent
Consultant name
Harry Hull
Consultant phone
+44 207 269 2201
Job reference
JN-082024-6508949