Office Manager, Events and Concierge service Lead to UHNWIs

Job Description:

• Serve as the single point of contact for all VIP guest relations and front-of-house services.
• Plan and manage high-profile events in London, both onsite and offsite.
• Liaise with personal assistants and protocol teams to co-create visit agendas.
• Lead and manage a chauffeur service, including two direct reports.
• Maintain guest preference lists and ensure all reception and concierge services meet the highest standards.
• Coordinate logistics including travel, meeting room bookings, and office allocations.
• Ensure VIP areas are impeccably maintained and fully functional.
• Analyse guest feedback and implement continuous improvement strategies.
• Provide regular reports to senior stakeholders on guest activities and outcomes.