Loyalty Performance Manager

West Sussex Temporary View Job Description
An exciting role has arisen for a Loyalty Performance Manager. This 12-Month FTC contract requires a commercial and analytical leader,with experience in driving the performance of loyalty or partner programmes within the cosumer, retail or leisure, travel and hospitality sectors. The successful candidate will lead a small team and be able to influence key decision makers.
  • Global business! Lead the performance of a world leading loyalty programme.
  • Hybrid: 1 or 2 days in West Sussex per week. Easy access from London.

About Our Client

A global business providing hybrid working; and a high-exposure opportunity to senior leadership.

Job Description

The successful Loyalty Performance Manager will be responsible for;

  • Developing and implementing the comprehensive and commercial customer loyalty strategy.
  • Driving revenue and enhancing business performance through effective loyalty schemes.
  • Collaborating with Marketing & Agency departments to optimise customer engagement opportunities.
  • Monitoring and reporting on performance metrics related to customer loyalty and business performance.
  • Managing and mentoring a small team to ensure successful delivery of commercial objectives.

The Successful Applicant

The successful Loyalty Performance Manager should have;

  • A strong background in managing commercial loyalty and/or partnership programmes.
  • Excellent leadership skills with the ability to influence key decision makers.
  • Proficiency in analysing performance metrics and deriving insights; Power BI, SQL
  • Strong collaboration skills, especially with Marketing & Agency departments.

What's on Offer

An amazing opportunity to work with a leading consumer business.

Contact
James Nally
Quote job ref
JN-112024-6581005
Phone number
+44 1932 264 155

Job summary

Job function
Marketing & Agency
Subsector
Leisure, Entertainment & Travel
Sector
FMCG (Fast Moving Consumer Goods)
Location
West Sussex
Contract type
Temporary
Consultant name
James Nally
Consultant phone
+44 1932 264 155
Job reference
JN-112024-6581005