Save Job Back to Search Job Description Summary Similar JobsExcellent Company BenefitsCompany Bonus SchemeAbout Our ClientProfessional Services.Job DescriptionYou will be working with a supportive and professional business that will invest in your career longer term, and for this you will be rewarded with a salary of up to £35,000 DOE with further benefits to include; Company Bonus Scheme, industry leading maternity and paternity policies, buy and sell holiday scheme and no working over Christmas and New Year.In this role you will be responsible for:Overseeing all 1st and 2nd line support issues, resolving them in a timely manner.Resolving more difficult software and hardware issues.Systems upgrades, configurations and installations.Ensuring that all technical documentation is maintained.Collaborating with colleagues, and vendors for support externally as and when required.Please note - this role is based 5 days on site, so please only apply if you can commit to a fully office based role.The Successful ApplicantTo be successful in this role you will be able to demonstrate the following:Experience working within a Helpdesk role is essential.Active Directory AdministrationDomain and Group Policy administrationVirtulization; Hyper-V would be highly advantageous.Backup policies using Veaam (or similar).Ability to communicate technical solutions in a non-technical way to staff members.Networking (TCP/IP,VPN,DNS,DHCP,WAN,LAN, Router/Firewall configuration).What's on Offer23 days Holiday plus 8 Bank Holidays.Closed over Christmas and New Year.Holiday Loyalty Scheme: Earn an Additional 5 Days HolidayBuy and Sell Up to 3 Holiday Days Each YearCompany Bonus SchemeIndustry-leading Maternity and Paternity PoliciesBirthday Early FinishPlease note - this role is based 5 days on site, so please only apply if you can commit to a fully office based role.Hit APPLY NOW if this role sounds like it is up your street - it will not be around for long!ContactNatalie WoodQuote job refJN-102024-6579101Phone number+441312430373Job summaryJob functionTechnologySubsectorIT SupportSectorTechnology & TelecomsLocationGlasgowContract typePermanentConsultant nameNatalie WoodConsultant phone+441312430373Job referenceJN-102024-6579101
