Save Job Back to Search Job Description Summary Similar Jobs6 months contract £200-£250 Per DayHybrid workingAbout Our ClientThis organisation is a prominent player in the retail industry, boasting a significant workforce of over 5000 dedicated employees. It is renowned for its steadfast commitment to delivering high-quality products and services, and its technology department plays a pivotal role in maintaining this standard.Job DescriptionProviding 1st & 2nd line technical support to employees across the company.Resolving service desk tickets in a timely and efficient manner.Maintaining a high level of customer service for all support queries.Working closely with the technology team to resolve more complex issues.Documenting all actions in line with company and industry standards.Assisting in the management of software and hardware inventories.Participating in IT projects as required.Contributing to the continuous improvement of the service desk function.The Successful ApplicantA successful Service Desk team member should have:An educational background in a related field such as Computer Science or Information Technology.Strong skills in diagnosing and solving hardware and software issues.Excellent customer service and communication skills.A good understanding of retail industry systems and applications.Ability to work well in a team as well as independently.What's on Offer£200-£250 Per Day, Depending of experience.6 months ContractContactYusuke NakanishiQuote job refJN-102024-6562437Phone number+442072692212Job summaryJob functionTechnologySubsectorIT SupportSectorHealthcare / PharmaceuticalLocationLondonContract typeTemporaryConsultant nameYusuke NakanishiConsultant phone+442072692212Job referenceJN-102024-6562437