Save Job Back to Search Job Description Summary Similar JobsOpportunity to apply knowledge of IT infrastructure and develop skillsetGreat opportunity for career progressionAbout Our ClientA leading manufacturing company based in NewburyJob DescriptionManagement of external IT Managed Service Partner.Local asset and inventory managementOnboarding and offboarding IT processesIncident management and escalation proceduresSoftware deployment and managementMobile device management: Microsoft Intune and group policiesCyber awareness and phishing simulationEnd user documentation and trainingIT Security incident managementBusiness Operation SupportPrivileged access reviewsRegular service and commercial reviewsInternal stakeholder requirement managementIT operational communicationsIT Governance, policies and handbooksBusiness Continuity Planning and Disaster RecoveryThe Successful ApplicantExperience working in an ITIL environment.Experience working in an international business, across multiple time zones.Strong stakeholder management and situational judgement skillsProficiency in IT service management tools and software.Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.Team Player: Collaborative attitude and ability to work well within cross-functional teams to achieve common goals.Broad IT experience across infrastructure, network and operating systems.Experience managing outsourced IT partners.Graduate and non-graduate applicants welcome, as emphasis is on operational experience.ITIL, Prince qualifications an advantageWhat's on OfferHybrid workingCompetitive salary10% bonus25 days leave + BHpensionContactSofia MentiQuote job refJN-092024-6524752Phone number+44 207 269 2238Job summaryJob functionTechnologySubsectorService DeliverySectorIndustrial / ManufacturingLocationNewburyContract typePermanentConsultant nameSofia MentiConsultant phone+44 207 269 2238Job referenceJN-092024-6524752