Save Job Back to Search Job Description Summary Similar JobsA great opportunity to enhance your skill setWorking for a market leading organisationAbout Our ClientOur client is a renowned industry leading organisation. With a workforce of over 1000 employees, the company is committed to delivering excellent services and products to its consumers across the globe.Job DescriptionDevelop and agree on Transition acceptance criteria for IT-related projects, govern delivery, and manage associated risks.Own the delivery of knowledge transfer activities, ensuring key operational teams have the appropriate knowledge for new services.Monitor progress, track milestones, and report on transition status to relevant stakeholders.Manage and coordinate local on-site support and other external resources, ensuring adherence to agreed service level agreements.Build and manage proactive relationships with Tier 1 Partners, ensuring effective and uninterrupted service delivery.Contribute to the financial management of the operational budget, lifecycle management, and financial planning.The Successful ApplicantExperience in IT Service delivery and IT service management activities.Proven experience in IT Service Operations/Delivery in a 24x7 global environment, including working with 3rd Party Service Providers.Strong knowledge of ITIL and IT Service Management, including Service Transition Management.Demonstrated experience in managing multiple cross-functional stakeholders and building effective relationships.Excellent communication skills with the ability to influence and negotiate at all organisational levels.What's on OfferA chance to work an industry leading global organisationHybrid WorkingCompetitive Day RateContactAnthony FrancisQuote job refJN-072024-6475348Phone number+44 121 634 6961Job summaryJob functionTechnologySubsectorService DeliverySectorFMCG (Fast Moving Consumer Goods)LocationEast MidlandsContract typeTemporaryConsultant nameAnthony FrancisConsultant phone+44 121 634 6961Job referenceJN-072024-6475348
