Save Job Back to Search Job Description Summary Similar JobsLuxury consumer service businessAble to have real impact quicklyAbout Our ClientPrivately owned, luxury consumer business.Job DescriptionLead and support on Employee Relations (ER) issues, ensuring pragmatic support to managers.Support on a diverse range of HR projects throughout 2025, including:Building a new career frameworkImplementing a new HRIS systemDeveloping talent management and performance processesSupporting HR policy and handbook initiativesImplement strategies that enhance employee engagement, job satisfaction, and overall team morale.Work closely with Finance team on monthly Payroll submissionsProvide support during periods of change, such as organisational restructuring, technology adoption, cultural shifts, or process improvements.Work with managers to set clear performance expectations and goals for team members.Provide ER guidance with empathy and a focus on upskilling managers, proactively addressing concerns to minimise escalations.Support of Performance Improvement Plans (PIPs) :Guide managers and team members through performance appraisals, ensuring fair, objective evaluations and constructive feedback.Serve as the primary contact for employee concerns, feedback, and suggestions, addressing them appropriately.Collect and analyse HR metrics and trends to identify areas for improvement.Collaborate closely with the Group Head of HR to support strategic decisions at the executive level.Conducting quarterly building risk assessments and H&S committee to ensure compliance and best practiceManaging the Facilities & Front of House teamContribute to the development of good HR practice and procedures to drive performance byactively participating and contributing within the function, networking with other colleagues andby maintaining knowledge and understanding of current employment lawConducting quarterly building risk assessments and H&S committee to ensure compliance and best practiceThe Successful Applicant· Demonstrable experience as a People Partner or alternatively a highly experienced People Advisor applying strategic thinking across multiple people-team disciplines, including people operations, employee relations, development, and talent;· Alternative, experience at manager level in any people-related discipline with a track record of collaboration across multiple people disciplines and working closely with People Partnering· CIPD Level 5 qualified or equivalent experience· Experience in building trusted relationships with leadership teams and coaching for high performance· Excellent written & oral communication.· 'Can-do' attitude - ready to get involved at all times· Fast learner - adapting to new processes in rapid change climate· Great attention to detail· The ability to prioritise, delegate and meet deadlines· Self-starter & own manager - work autonomously· Excellent IT skills· Team player· Excellent interpersonal skills· Consultative approach, dedicated and committed with a strong worth ethic· Dealing with confidential information using discretion and sensitivity at all timesWhat's on OfferOpportunity to have a real impact quickly in this exciting business.Hybrid working Tuesday, Wednesday, Thursday in the office, Monday and Friday from home. ContactJoanna FrancisQuote job refJN-062025-6754713Phone number+44 207 269 1740Job summaryJob functionHuman ResourcesSubsectorHR ManagerSectorLeisure, Travel & TourismLocationLondonContract typePermanentConsultant nameJoanna FrancisConsultant phone+44 207 269 1740Job referenceJN-062025-6754713
