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Healthcare Customer Service Advisor

York Permanent £26,000 - £27,000 per year View Job Description
Michael Page have partnered with a reputable Healthcare Organisation in York the business are looking for Customer Service Advisors to join their team on a permanent basis to start in September.This would be an exceptional opportunity for someone experienced within Customer Services or someone that would like to kickstart their career with a business that will provide full training.
  • A new exciting Permanent Healthcare Customer Service Advisor Position in York!
  • To work for a reputable and progressive organisation!

About Our Client

Michael Page have partnered with a reputable Healthcare Organisation in York the business are looking for Customer Service Advisors to join their team on a permanent basis to start in September.

This would be an exceptional opportunity for someone experienced within Customer Services or someone that would like to kickstart their career with a business that will provide full training.

The company are experts in their sector and have an exceptional reputation for customer satisfaction.

Immediate interview available.

Job Description

As a Healthcare Customer Service Advisor you will be at the forefront of the business handling a range of queries in relation to the medical services the customers have with the business.

You will be corresponding with customers mainly over the telephone and will be booking doctor appointments, processing claims and providing excellent guidance and support ensuring service level agreements are exceeded.

If you are passionate about healthcare and improving the customer experience we would love to hear from you!

The Successful Applicant

Ideally previous customer service experience this could be from a healthcare background such as support work or even hospitality/retail.

Excellent communication skills and a confident telephone manner

Empathetic and understanding with strong listening skills

A high level of resilience and able to deal with difficult situations

A good problem solver

An excellent team player

What's on Offer

Salary of £26000+ reputable business within the healthcare sector+ full training provided+ excellent progression and development opportunities+ central location in York+ free parking+ Monday to Friday 9am-5pm+ part time hours and full time hours are available+ excellent benefits+ free gym on site+ generous holiday allowance+ option to buy and sell holidays+ regular incentives+ great team and culture+ immediate interview

Contact
Emma Gillard
Quote job ref
JN-072025-6791532
Phone number
+44 113 243 7726

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
York
Contract type
Permanent
Consultant name
Emma Gillard
Consultant phone
+44 113 243 7726
Job reference
JN-072025-6791532