Save Job Back to Search Job Description Summary Similar Jobs Exciting chance to enhance and advance a sophisticated IT services ecosystem PE-backed client with an ambitious transformation agendaAbout Our Client Our client is an iconic brand providing a range of financial and consumer services. Key sites in the West Midlands, North & South West UK.Job DescriptionDefine and deliver service excellence while mitigating risk, reducing costs, and enhancing supplier relations.Develop and implement IT services strategies aligned with the company's business objectives.Ensure the delivery of high-quality IT services, focusing on improving efficiency, communication, and customer satisfaction.Manage IT budgets and resources effectively.Lead and mentor the IT Services & Operations team, promoting a culture of continuous improvement.Coordinate with various departments to ensure IT systems support business operations.Ensure compliance with relevant IT regulations and standards.Manage IT risk and oversee disaster recovery planning.Position based in the West Midlands.The Successful Applicant A successful Head of IT Services should have:Proven experience in leading IT Services in a regulated or equivalent risk- sensitive industryEssential that the Head of IT Services has supported contact centresTrack record of driving service and cost improvements in a highly outsourced environmentMust also have worked in a fast paced organisation and able to balance risk and delivering at paceWilling and able to be hands on in if required in a P1, therefore a technical grounding in career history is essentialKeen interest and focus on risk management - both assessment and reportingStrong leadership skills with the ability to motivate and develop teams.Excellent communication skills, take a proactive approach with all levels of the organisational hierarchyMain hub is in the West Midlands, must be willing to site visit in North West & South West UKWhat's on OfferAn attractive salary package around £80,000 + benefitsGreat leadership teamOpportunity to work with one of the best known brands in the UKContactKevin MeddingsQuote job refJN-082024-6506742Phone number+441212309414Job summaryJob functionTechnologySubsectorSenior IT ManagementSectorInsuranceLocationWest MidlandsContract typePermanentConsultant nameKevin MeddingsConsultant phone+441212309414Job referenceJN-082024-6506742
